Terms and Conditions

Last updated: 01/10/2024

Welcome to Epahuna Online Pvt. Ltd. By accessing or using our website, mobile application, or services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.

Acceptance of Terms

By using our services, you agree to these Terms and Conditions. If you do not agree, you should refrain from using our services.

Booking and Services

Epahuna Online Pvt. Ltd. provides hotel booking and bargaining services. By making a booking through our platform, you agree to provide accurate information and to comply with the hotel's policies.

User Responsibilities

As a user of our services, you agree to:

  • Provide accurate, current, and complete information during the booking process
  • Comply with hotel policies and regulations
  • Be responsible for your account and for keeping your login credentials confidential
  • Use the services only for lawful purposes

Cancellation and Refund Policy

Each hotel has its own cancellation and refund policy. We recommend reviewing the hotel’s policy before booking. Epahuna Online Pvt. Ltd. will facilitate the cancellation process, but we are not responsible for refund policies set by the hotels.

Limitation of Liability

Epahuna Online Pvt. Ltd. is not responsible for any direct or indirect damages that may result from using our services. We provide our platform and services on an “as is” basis without any warranties or guarantees.

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Continued use of our services after such changes signifies your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of Nepal, and any disputes arising from the use of our services shall be resolved in the courts of Nepal.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@epauna.com.